Been a long time customer for Aries, we have rented multiple times with them and it has been the same fantastic service. First time dated back to prom in 2011 with a trolley, and now a charter for our COVID Wedding! Customer service by their entire team is outstanding from start to finish I cannot stress enough. Highly recommend and all safety/precautions are being taken during these unknown time with the pandemic which is VERY reassuring. Certainly a must use on your next event!
After having to change our wedding date and location halfway through our planning due to COVID, Aries was nothing but accommodating!! It was such a relief that in the chaos of 2020 that our transportation was an easy swap of location/date and that we didn’t have to start our search over. Aries provided transportation for the groom/groomsmen from getting ready to the ceremony, and a second trip for the bride/bridesmaids. We also utilized their services for us to get to the reception from the ceremony. They were everything you could hope for- timely, professional, and clean! I highly recommend them for any of your transportation needs.
We used Aries Charter for my daughters wedding two weeks ago and we had a blast! We rented the good old fashion trolley bus and drove around city for almost 3 hrs taking pictures at their favorite spots. We had the best time and I would say it was a great part of their special day! Our driver was A-MAZING! She was fun, professional and accommodating. We couldn’t of asked for better service that day! Thank you for being a part of their wedding memories!!
Aries was great for our wedding day. We booked a trolley and had zero issues all day. Antoinette was prompt with booking and responding to emails. The trolley itself was beautiful and on time. Our driver was so great, very personable and very flexible. He took the bridal party around the city for all sorts of pictures during the day and then picked up our guests at the hotel to bring them to the venue. Wonderful experience!
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I’ve finally gotten a chance to catch my breath after our event and conference. I also wanted to say thank you. Your drivers were so nice and helpful. Being new to Chicago they helped communicate between our team and got everyone where they needed to be with a smile on their faces.
Just wanted to quickly say thank you all so much for your wonderful service. Everything went so smoothly. Your drivers were on time, flexible and accommodating. I’m already looking forward to coming back next year! Many thanks, again!!
I wanted to tell you what a wonderful day we had on Friday for the FAM Tour. Alfred was the best driver. He was on time for every stop, easy to communicate with and personable. He made the group feel at ease and I felt confident in his driving abilities. He made the day so much easier for me, as the tour guide and leader of the group.
I would highly recommend using Aries to future tour groups, as well as our CVB events. Thank you for helping to make the FAM Tour a success!
We had a wonderful experience working with Antoinette from Aries Charter. We used them for our wedding transportation and had multiple receptions and venues in the mix which could have been a logistical nightmare if it wasn’t for their team. Antoinette worked with us and helped us streamline our transportation needs to keep everything as cost effective as possible. She made suggestions for vehicles that would be easy for our elderly guests to get in and out of and also for me the bride in my dress! Note: limos are not easy to get in and out of in a fitted gown, but their mini-buses are and that worked great for us! The drivers were on time and provided great service to us and our guests. They even went the extra mile and walked my grandparents to their door at the end of the evening to ensure they made it home okay and confirmed with us afterwards once they were safely inside. Now that’s great service. Thank you Aries for being so reliable and allowing our wedding day to go so smoothly!
A BIG thank you to Aries Charter Transportation for their generous donation of their services to the local Chicagoland Chapter of NACE (The National Association of Catering and Events) for our event. Their courteous and kind driver communicated with us at each of our stops around downtown Chicago and told us exactly where and when he would be to pick us up. The Aries Bus was incredibly clean and was perfect sized for our group. I would definitely recommend this company for anyone’s transportation needs.
Awesome job to the team at Aries. We had our wedding on 8/6/16 in Chicago and have zero complaints. We hired them to transport our wedding party around for pictures and also transport our guests from hotel to venue. Two busses, two drivers, and zero complaints. Antoinette was my point of contact throughout the process and was awesome to work with. She was quick to respond, very knowledgeable and a pleasure to work with. If you’re looking for transportation, look no further… book Aries. Thanks guys for helping us make an amazing wedding happen.
We hired Aries to drive us from our wedding ceremony to the reception. I booked the 24 passenger party bus about 8 months in advance. The woman I initially worked with answered emails within a few hours, was very courteous on the phone, and even went out of her way to take extra pictures of the bus and email me photos since I live out of town and didn’t have time to come see the bus in person. About a month before our wedding, I called to confirm our bus. The owner informed me the girl I’d worked with previously was no longer with the company and that there was a $150 fee for bringing outside alcohol and food onto the bus. When I told him I’d specifically asked about this before booking, he waived the fee. The day of the wedding, the bus arrived right on time. The driver, Reuben, was delightful. He let us play whatever music we wanted, drove us to 2 different locations for pictures, waited patiently while we took pictures, and even took us for an extra lap before dropping us off at the venue because we were having so much fun. Thanks Reuben and Aries for making our wedding day wonderful!
Just wanted to say a quick thank you for all of your work in arranging our buses while we were in Chicago – the service was clean, efficient and easy! Thanks a bunch – look forward to working together next time we’re in Chicago!
Thank you!
The transportation and tours/workshops went off without a hitch and I greatly appreciate your organization of everything. It’s a great relief to me when everything goes so smoothly as I am responsible for so many other things going on during the Convention.
The event was a great success and your drivers were polite, timely and professional. I appreciate your team and look forward to working together again!
Warmly,
Aries Charter is a top notch bus company. I have been using Aries Charter for events over the past 8-10 years and they offer the highest level of quality and customer satisfaction. The sales team, drivers and office are all helpful and contribute to a successful experience working with this bus company. Their buses are very well maintained and the equipment (mic/ cd/ pa) is always in good working condition, which is critical for a successful event. I recommend Aries Charter and thank them for the exceptional service over the past several years.
I just wanted to tell you how pleased we were with the service your company provided! Everything – from our first phone conversation in which you offered some great advice, handling our specific requests, staying in contact in the days prior, confirming details and more – was handled in a friendly, professional manner. It wasn’t easy to plan our event from two states away, but you made this a painless process.The hotel guests appreciated having the door-to-door service. The drivers on Saturday were fantastic and added to the success of our daughter’s wedding day!
It was an extraordinary day for our family. Thank you for going above and beyond every step of the way!
I brought a group of 80 people to Chicago last week, and we needed to divide into multiple groups with three stops a day for multiple days, and I could not have been more pleased with the level of service. During the contract stages, all my questions were answered promptly and with full detail. I was given the names and numbers of all of our bus drivers well in advance, and all of the drivers showed the utmost courtesy and professionalism. I never once worried that one of the busses wouldn’t be where we expected it it be when we expected it to be there. Despite snow and traffic, we always arrived on time or early to our destination, but never felt like the driver was speeding or driving unsafely. The buses were clean and in great shape. On our internal survey, 100% of our participants ranked the charter service as 100% meeting or exceeding expectations. I can’t thank Aries Charter Enough for making our work so unstressful and upholding the level of professionalism that we wished to convey.
We hired Aries for transportation for our son’s wedding and they were all we asked for and more. Every question I asked was answered promptly and professionally and the price was very reasonable. The driver actually made three runs for us. First the wedding party was taken about town for photos, then the shuttle returned to the hotel to pick up two more groups of relatives and guests to take them to the venue. Everything ran smoothly, despite a street fair that had closed streets in the area. The shuttle was clean, the driver was courteous, and the service excellent. I would definitely use Aries again.
Thanks again for providing great service for my son’s wedding this past Saturday. The drivers were wonderful, friendly and professional.
Thanks so much for all your help in coordination with everything. Henry, limo bus driver, was amazing, and really easy to work with. My sister was my assistant that day, and in charge of timing and logistics, and she said he was really accommodating. I did appreciate the confirmation call from your company last week to make sure everything was good to go. Thanks again, and I look forward to doing business with you n the future!
We hired Aries for transportation for our son’s wedding and they were all we asked for and more. Every question I asked was answered promptly and professionally and the price was very reasonable. The driver actually made three runs for us. First the wedding party was taken about town for photos, then the shuttle returned to the hotel to pick up two more groups of relatives and guests to take them to the venue. Everything ran smoothly, despite a street fair that had closed streets in the area. The shuttle was clean, the driver was courteous, and the service excellent. I would definitely use Aries again.
I have used Aries countless times for charter and transport for special events and weddings and swear by their customer service. Bar none they are the most professional company I have dealt with for everything from an employee outing to Ravinia to bridal party transport. Their drivers are courteous and prompt and their equipment is immaculate. Not only that, on one occasion when we had a logistical problem, Aries did not see it as an opportunity to gauge us but actually went above and beyond in helping solve the issue by being flexible with our contract. Its customer service like that that makes me feel so strongly about recommending them. Rates vary but are by far the best quotes out there and they deliver on all counts. If you are looking for an inexpensive alternative for large group transportation, I would highly recommend Aries. I have never had less than a perfect experience with them!
We used Aries Charter for our wedding transportation. Our ceremony was in the city and our reception was in the burbs. Half of our guests were from Ohio, and we didn’t want any of them getting lost or having a bad experience while driving, so hiring transportation for them to get to the ceremony and back to the reception was a priority for us. We researched several companies, and Aries had the best prices and a nice fleet of vehicles, so we hired them. We wanted them to take a scenic route through the city so our guests could see a little bit of beautiful Chicago, and they had no problem accomodating our request. The bus was on time, clean and the driver was very professional. Our guests were so appreciative of the comfort and ease of getting to and from the ceremony in the city. It was one of the best things we spent money on for our wedding.